Server Error - 404 File or directory not found

Server Error:  404 - File or directory not found usually means the client or staff member could be using an outdated link/bookmark/desktop shortcut to their portal.

To update the bookmark from the Google Chrome browser: 

• Click on the 3 vertical dots at the top right corner of your page (Customize and Control Google Chrome is the hover message).
  
• Hover over Bookmarks.
• Click Bookmarks Manager located near the top of the list to the left.
• Click on the 3 vertical dots to the right of the Bookmark name.
• Click Edit
• Update the URL field with the following: voffice.dillners.com/App/Security/Login/(UID)
  
  Important note:  
  • Each office is assigned a UID (User ID). 
  • Your office UID can be found by searching for any client. The VO Client ID column must be displayed.   
  • Example: If the Client VO ID is 1234A789; the Office UID is 789 which is the group of numbers located after the "A".
  • The URL link field should read:  voffice.dillners.com/App/Security/Login/789
    
    
• Click the Save button.

For assistance, please contact support@dillners.com